We Do The Right Thing
We hold ourselves to the highest standard of ethics and honesty in all of our dealings with clients, carriers and each other. We also deliver on our promises (if we say we’re going to do something, we do it). We take responsibility for our actions and apologize for our mistakes.
We Do What It Takes
We go above and beyond the call of duty for our clients and our carriers, to exceed expectations and deliver exceptional customer service. We make house calls, spend time reviewing our clients needs, build relationships in our communities and volunteer.
We are professional risk advisors – we are “nerds” about coverage, believe in protecting our clients properly, not just for the cheapest price. We also protect the agency and ourselves by being educated and supporting each other with teamwork.
Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don’t fully understand just how important that really is. When it comes to something as important as insurance, it’s imperative that you work with an agency who has an in-depth knowledge of multiple insurance products, companies, and guidelines — not just one.
At the end of the day, what separates one agent from another, is their ability to proactively service their policy holders, and their knowledge of the insurance industry, products, and different situations that may present themselves to their clients.